Privacy Policy

ft444 is committed to protecting the privacy and personal data of all users who access our online gaming platform. This Privacy Policy explains in clear terms how we collect information from you, the purposes for which that information is used, the safeguards we apply to keep it secure, and the rights available to you as a registered player.

By accessing or using ft444, you agree to the terms set out in this Privacy Policy. We encourage you to read this document carefully. If you have questions or concerns about how your data is handled, please contact our support team at [email protected]. This policy applies to all players registered on ft444, including users based in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, Cox's Bazar, and every other region across Bangladesh.

When you register an account, access our services, or interact with ft444, we may collect the following categories of personal data:

• Identity data: full name, date of birth, national ID or passport number, and profile photo where submitted for verification purposes.
• Contact data: email address, phone number, and residential address as provided during registration.
• Financial data: payment method details such as bKash, Nagad, Rocket, Upay, or bank account information, transaction history, deposit amounts, and withdrawal records.
• Technical data: IP address, browser type, device identifiers, operating system, and access logs generated when you use our platform.
• Usage data: game activity, betting history, session duration, preferred game categories, and interactions with promotional offers or bonuses.

We collect this data directly from you when you register or interact with our services, automatically through cookies and similar technologies, and in some cases from third-party payment processors and identity verification partners.

ft444 processes your personal data only for specific, legitimate purposes. The primary uses of your information are:

• Account management: creating and maintaining your player account, verifying your identity, and processing your registration in compliance with KYC requirements.
• Service delivery: enabling you to place bets, play casino games including slots and live casino tables, participate in tournaments, and access all features on the ft444 platform.
• Payment processing: facilitating deposits and withdrawals through your chosen payment method, whether bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, or other supported channels.
• Communication: sending you service-related notifications, account alerts, security updates, and where you have consented, promotional messages about bonuses and new games.
• Legal compliance: meeting our obligations under applicable regulations, detecting and preventing fraudulent activity, money laundering, or other unlawful conduct on our platform.
• Platform improvement: analysing aggregated usage patterns to improve game performance, resolve technical issues, and develop new features that enhance your gaming experience.

ft444 uses cookies and similar tracking technologies to recognise your browser, remember your preferences, keep your session active, and understand how users navigate our platform. Cookies are small data files stored on your device. We use both session cookies, which expire when you close your browser, and persistent cookies, which remain on your device for a set period to improve your return experience.

You may configure your browser to block cookies or notify you when a cookie is being set. Please be aware that disabling cookies may affect the functionality of certain features on ft444, including the ability to remain logged in or access personalised game recommendations. By continuing to use the platform, you consent to our use of cookies as described in this policy.

ft444 does not sell, rent, or trade your personal data to third parties. We may share your information only in the following limited circumstances:

• Service providers: trusted partners who assist us in operating the platform, processing payments, verifying identities, or providing customer support — all bound by strict confidentiality agreements and permitted to use your data only to perform services on our behalf.
• Legal obligations: where we are required to disclose information to comply with applicable law, respond to a lawful court order, cooperate with regulatory authorities, or protect the safety of our users or the public.
• Business transfers: in the event of a merger, acquisition, or sale of assets, your personal data may be transferred to a successor entity, subject to the same privacy protections described in this policy.

We do not share your personal information with advertisers, data brokers, or unaffiliated marketing companies. Any third party that receives data from ft444 is contractually obligated to handle it with the same standard of care that we apply internally.

ft444 takes the security of financial data with the utmost seriousness. All payment transactions conducted through bKash, Nagad, Rocket, Upay, Visa, Mastercard, or linked bank accounts are processed via encrypted, SSL-secured connections. We do not store complete payment card numbers or mobile banking PINs on our servers. Full financial credentials are handled exclusively by our certified payment partners, who operate under their own security frameworks.

Your ft444 account is protected by password authentication and, where enabled, two-factor verification. We strongly recommend that you choose a strong, unique password and never share your login credentials with any third party. ft444 will never contact you to ask for your password. If you suspect unauthorised access to your account, please contact us immediately at [email protected].

ft444 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. In general, account data is retained for the duration of your active account and for a period thereafter to comply with legal record-keeping obligations, resolve disputes, and enforce our agreements with you.

Financial transaction records may be retained for a longer period where required to comply with anti-money laundering regulations or other statutory requirements. When your data is no longer needed, we apply secure deletion or anonymisation procedures to ensure it cannot be recovered or linked back to you.

As a user of ft444, you have rights concerning the personal data we hold about you. These rights include:

• Right of access: you may request a copy of the personal data we hold about you and information about how it is being used.
• Right of rectification: if any of the personal data we hold is inaccurate or incomplete, you may ask us to correct it.
• Right of erasure: in certain circumstances, you may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to any overriding legal retention obligation.
• Right to withdraw consent: where we process your data based on your consent (such as for marketing communications), you may withdraw that consent at any time without affecting the lawfulness of processing prior to withdrawal.
• Right to object: you may object to the processing of your personal data for direct marketing purposes. Once such an objection is received, we will stop using your data for that purpose.

To exercise any of the above rights, please contact our data team at [email protected] with the subject line "Data Rights Request". We will respond to your request within a reasonable timeframe, typically within 30 days, and may ask you to verify your identity before processing the request.

ft444 is strictly an adults-only platform. Our services are available exclusively to individuals who are 21 years of age or older. We do not knowingly collect, process, or retain personal data from persons under the age of 21. During registration, we require users to confirm that they meet this age requirement, and we reserve the right to request documentary evidence of age at any time.

If we discover or are notified that a user under the age of 21 has provided us with personal data, we will promptly take steps to delete that data from our systems and close the associated account. If you are a parent or guardian and believe that your child has registered on ft444, please contact us immediately at [email protected].

ft444 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our business practices, regulatory requirements, or technological developments. When a material change is made, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered users by email or via an in-platform notification.

Your continued use of the ft444 platform following the posting of a revised Privacy Policy constitutes your acceptance of the changes. We therefore encourage you to review this page periodically so that you remain informed about how we are protecting your data.

If you have any questions, concerns, or requests regarding this Privacy Policy or the way ft444 handles your personal data, our team is ready to assist you.

Email us at: [email protected]